UT Backstage
Backstage provides a central location for viewing applications your team develops. Backstage is an open platform for building developer portals and aims to unify all your infrastructure tooling, services, and documentation to create a streamlined development environment from end to end.
Backstage provides a central location for viewing applications your team develops. Backstage is an open platform for building developer portals and aims to unify all your infrastructure tooling, services, and documentation to create a streamlined development environment from end to end.
Web interface for viewing applications onboarded to UT Backstage.
None.
Key Metrics
* Availability: 99.9%
* Routine work request acknowledgment response time: 1 business day
* Review and response to pending open requests: 5 business days
* Routine requests are typically addressed within one business day.
* UT Service Desk staff may escalate requests as needed.
Overview
This document defines the service level objectives for UT Backstage.
Technical Support
Technical support is available during normal business hours:
M-F 8:00 a.m. - 5:00 p.m.
UT Service Desk
512-475-9400
Create a Ticket [ServiceNow Request Form Link]
Direct Email: help@its.utexas.edu